Chris McLay.

Interaction designer and user experience consultant.

Works Cited

Barfield, Lon, Willie van Burgsteden, Ruud Lanfermeijer, Bert Mulder, Jurriënne Ossewold, Dick Rijken and Philippe Wegner. “Interaction design at the Utrecht School of the Arts.” ACM SIGCHI Bulletin 26.3 July 1994: 49-86.

Beaudouin-Lafon, Michel. “Designing Interaction, not Interfaces.” Proceedings of the Working Conference on Advanced Visual interfaces (Gallipoli, Italy, May 25-28, 2004). New York: ACM Press, 2004. 15-22.

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Bødker, Susanne, and Jacob Buur. “The design collaboratorium: a place for usability design.” Interactions 9.2 June 2002: 152-169.

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Buur, Jacob, and Kirsten Bagger. “Replacing Usability Testing with User Dialogue.” Communications of the ACM 42.5 May 1999: 63-66.

Buxton, William. “Performance by Design: The Role of Design in Software Product Development.” Performance by Design: Proceedings of forUSE 2003, The Second International Conference on Usage-Centered Design. (Portsmouth, New Hampshire, United States, October 18-22, 2003). Ed. Larry Constantine. 2003. 1-15. Retrieved 6th October 2006.

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Commonwealth of Australia. Workplace Relations Regulations 2006, Select Legislative Instrument 2006 No. 52, 17 March 2006. Regulation 19.9, 128. Retrieved 6th October 2006. LegislativeInstrumentCompilation1.nsf/0/ 282AA86E4C428F8ECA2571450000E668/ $file/WorkplaceRelRegs2006_NT.pdf

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Löwgren, Jonas and Erik Stolterman. Thoughtful Interaction Design: A design perspective on information technology. Cambridge: MIT Press, 2004.

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Nielsen, Jakob and Hoa Loranger. Prioritizing Web Usability. Berkley: New Riders, 2006.

Norman, Donald. “Human-Centered Design Considered Harmful.” Interactions 12.4 July 2005: 14-19.

Norman, Donald. “Words Matter. Talk About People: Not Customers, Not Consumers, Not Users.” Interactions 13.5 September 2006: 49-63.

Plimmer, Beryl and Mark Apperley. “Interacting with sketched interface designs: an evaluation study.” CHI ’04 Extended Abstracts on Human Factors in Computing Systems (Vienna, Austria, April 24 – 29, 2004). New York, ACM Press, 2004. 1337-1340.

Preece, Jennifer; Yvonne Rogers, and Helen Sharp. Interaction Design: beyond human-computer interaction. Crawfordsville: John Wiley & Sons, 2002.

Purpura, Stacey. “Overview of Quantitative Methods in Design Research.” Laurel 63-69.

Raskin, Jef. The Humane Interface: new directions for designing interactive systems. Stoughton: Addison Wesley, 2000.

Saffer, Dan. Designing for Interaction: Creating Smart Applications and Clever Devices. Berkley: New Riders, 2006.

Shneiderman, Ben. Leonardo’s Laptop: Human Needs and the New Computing Technologies. Cambridge: MIT Press, 2002.

Shneiderman, Ben and Catherine Plaisant. Designing the User Interface, Fourth Edition: Strategies for Effective Human-Computer Interaction. Boston: Pearson Addison Wesley, 2005.

Stirling, Bruce. Shaping Things. Cambridge: MIT Press, 2005.

Winograd, Terry. “Designing a New Foundation for Design.” Communications of the ACM 49.5 May 2006: 71-73.