Folio for Recoded / Atomos

Hi Elliott, and others,

I’d normally insist on presenting my full portfolio in person, but that’s a little hard for remote work, so I’ve pulled a couple of items out that I think might be most relevant.

You can download the PDF of this summary, and I’ve added a couple of notes for you below…

Origin Connect (2019) – this was a complex ordering system developed for Origin Energy in a very complex and highly regulated space. In simple terms it’s a 400 question order form on which even experts and routine users make mistakes. Because of this we designed in around a messaging interface which allows regular conversations between Origin agents and the end customer. As well, the app also includes a full UI for user management, some basic reporting, and troubleshooting the connection with the backend systems.

SEEK Volunteer (2018) – this was a simplification and an upgrade of an existing system. The focus was on improving access for all users, aligning the product with others from SEEK, and adding key features requested by volunteering organisations. As well as the customer facing website shown, there was a lot of work done to clean up and simplify the backend experience, and to better align it with the front end. For example, ensuring that the structure and organisation of tags and categories matched for all users.

SEEK Gold Coast Commonwealth Games Partnership (2017) – this partnership between SEEK and the 2018 Gold Coast Commonwealth Games was to assist in finding the 60,000 people needed to work and volunteer at the games. A specific jobs portal was developed, as well as a range of products to be included in the main SEEK website and other SEEK services. As well as the design of these products, I played a key role in working with key stakeholders within SEEK and the games organising committee.

NAB Mobile Banking Security & Navigation Updates (2014) – this was a suite a smaller changes that set up the mobile app and web site to take on more functionality that was coming down the pipeline. Most importantly it made it much easier for customers to discover many existing functions, and we sure an increase in use in many parts of the app that had been mostly ignored by customers.

NAB Mobile Banking International Payments (2013) – NAB had International payments on it’s larger desktop platform, but it was complex and hard to use. Designing a new function for mobile devices allowed us to start over and make the system much easier to understand, and to build in a lot of support for both people sending and people receiving money to give them confidence that the right amount of money would arrive in the right place on time.

ANZ Live in Your World (2011) – this project provided a new way for ANZ’s institutional clients to get ready access to the research and articles of produced daily by ANZ’s economics team. ANZ staff could create accounts for clients, and customise them to provide the most relevant information from day one.

Westpac Online Proof of Concept (2010) – this project was a proof of concept as part of a two-to-one pitch process for rebuilding Westpac’s online systems. This concept combined four systems from retail banking through to corporate banking into a single system with different feature sets that become available as needed.

Sensis Design Lab (2008) – while at Sensis I lead the refit of our design lab to upgrade the monitoring and recording technology, and to design the control systems used to manage this. Multiple small remote cameras and microphones allowed us to create a much warmer and more comfortable space for participants and for observers to work in.

Kazza 2.0 (2002) – on this project I worked to clean up the user interface for Kazaa for Windows, while at the same time designing a native Mac app, and a series of skins that could be used across platforms.

The Fantastical Adventures of Leonardo da Vinci (1999) – this theatre show was commissioned for the 1999 Festival of Perth. We worked closely with the production to develop the projected set pieces, and the software used to control these during the show.

The Box Office Manager (1990-95) – this is software was developed for selling tickets for small theatres. It was sold and used for many years to a range of theatres across Western Australia. Developed before widespread internet availability, this was designed to be a portable system, running on a small Mac with a small ticket printer that could be moved between the office and the theatre each day as needed.